Front Office & Billing Manager
Location:
Corporate Center
7567 Central Parke Boulevard
Mason, OH 45040
Tel: 513.701.6100
Fax: 513.701.6106
Education & Training:
BA, Communication
University of Cincinnati
Role & Responsibilities:
Rebecca is responsible for overseeing the activities of the front office and billing staff. This is to insure that each patient’s visit runs smoothly from the first phone call to the last correspondence with our billing specialists.
Responsibilities Include:
- In-clinic and phone communications
- Efficient and convenient appointment scheduling
- Accurate record keeping for insurance benefits and compliance
- Maintaining the highest standards of customer service provided by OPTC associates
- Accurate and prompt resolution of patient accounts
About Rebecca:
A former OPTC associate, Rebecca has first hand knowledge and experience with addressing patients’ needs and providing excellent customer service. She strives to make sure our patients consistently receive the attention and information they need.
Personal Interests:
- Spending time with family and friends
- Weekend Traveling
“It is very rewarding to me to be a part of helping Oxford Physical Therapy Centers provide outstanding service to our growing communities.
My personal goal is to ensure when people hear the name of Oxford Physical Therapy Centers, they don’t just think of a business; instead, I want them to be able to associate our name with a group of people who genuinely care about working with patients and getting those individuals back to their active lives.”
Our Mission: Oxford Physical Therapy Centers lead in musculoskeletal healthcare by serving, rehabilitating, and caring for the total patient & athlete. Our commitment is demonstrated by engaging in education, advancing our profession, and acting as a resource to our community.